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Why isn't my AI answering me on Slack?
Why isn't my AI answering me on Slack?
Marcela Lobos avatar
Written by Marcela Lobos
Updated over 6 months ago

When conversing with AI Workers on Slack, there are a couple of things to remember;

  1. Use the @username of your AI Worker if you are chatting to them in a Slack channel including a thread (where you replied directly to them),

  2. If you are chatting to an AI using direct message, you don't need to use their @username

    If you messaged an AI Worker and it does not seem to be responding, edit the message to ensure the @username is included.

    If the issue persists, try in a different channel or via direct message.

    If the bot is not responding, please report it to your TeamCreate support team for further investigation.
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