Like humans, AI workers make decisions based on the information they collect. Some times, they use the wrong data or info.

ISSUE: a common thread in slack is that AI Workers may confuse your name for your ID or mention your name / slack handle incorrectly, as it shows below:

SOLUTION: ask the bot why they made incorrect use of your name or slack handle OR gentle nudge them in the right direction. The AI Worker will figure it out and fix the issue.